We want your chaos delivered quickly, safely, and without surprises.

Here’s how we handle shipping for all CrazyDrunkGames orders:

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons or promotional campaigns, processing may take slightly longer — but we’ll keep you informed.

Shipping Methods & Delivery Times

We offer standard and tracked shipping options, depending on your location and the distributor selected at checkout.

Estimated delivery times:

• European Union: 3 to 7 business days
• International: 7 to 15 business days (varies by region and distributor)

Please note: delivery times are estimates and may vary due to customs, carrier delays, or distributor-specific logistics.

Shipping Fees

Shipping costs are calculated at checkout based on your location, selected delivery method, and distributor.

Occasionally, we offer free shipping promotions — check our Promotions page for current offers.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details (if applicable).

If you haven’t received tracking info within 5 business days, contact us at suporte@crazydrunkgames.com.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

Include your order number and a brief description of the issue so we can help resolve it quickly.

Customs & Import Duties

For international orders, customs fees or import taxes may apply. These are the responsibility of the customer and vary by country.

CrazyDrunkGames is not responsible for delays caused by customs clearance.

Additional Notes

Prices shown on our website already include VAT (Value Added Tax).

We do not currently offer returns or exchanges, except in cases of defective or incorrect items.